Up to7%cash back The My Passport™ for Mac drive is trusted, portable storage that perfectly complements your on-the-go lifestyle. Compatible with USB-C™ and USB-A, the My Passport for Mac drive comes equipped to connect with today's latest technology. My Passport for Mac – Portable storage for Mac. My Passport for Mac is the sleek, portable hard drive designed for photographers, graphics professionals and road-warriors who want to take their digital life with them. It's compatible with Apple Time Machine and is an ideal companion for your MacBook. Aug 20, 2018 Connect the hard drive to the Mac properly. Also, check the cable of drive and USB port of the Mac. Connect the hard drive to another computer and then check it is responding or not. Restart the Mac and then try to connect My passport to the Mac. Nov 09, 2017 Hi folks,some strange behaviour from my passport for mac and a my book for mac wd drives running on my I mac. Upgraded to High sierra and drives have mounted no problem,but when i access my music files on the Wd drives and try to click play,nothing happens,There used to be an arrow to click to play but its not appearing,if i drag an individual file to desktop out of the drive,it plays no.
You've tried to erase it but you have data on it which you want to retrieve? Those two statements are diametrically opposing actions.
If you want to keep the data, do not attempt to reformat the drive.
However, here is how to do it.
Open Disk Utility.
Click the View popup menu above the drive list and select Show All Devices.
Select the Hard Drive device (most left, outdented item, usually with a name that matches the vendor).
Select Erase button.
Enter a name for the Volume.
Choose the format you wish, Mac OS Extended (Journaled), or (Journaled, Encrypted) are most appropriate.